Display based on Specified Commercial Transaction Law

Sales company name Isobe Liquor Store Co., Ltd.
Operation manager Yamato Isobe
location 2-4-3 Takahata, Kofu City, Yamanashi Prefecture 400-0042
telephone number 055-228-2323
Fax number 055-228-2324
email address i-isobe@isobe.ne.jp
Qualifications/licenses Liquor sales license (No. 203)
Sales URL https://isobe-sake.com/
payment method credit card
amazon pay
Pay Later (Payday)
QR code payment (PayPay)
Cash on delivery (uniform fee of 330 yen)
Necessary amount other than product price

・Consumption tax (10% of product price)

・Fees for various payment methods
About fees

・Additional 550 yen will be added to the above amount when courier service is specified.
Shipping is free if the total product price is 20,000 yen or more.
about shipping cost

Application expiration date If payment cannot be confirmed within 14 days after placing an order, the order may be canceled.
Product delivery time Prepayment: Shipment will be made within 3 business days after confirmation of payment.
Deferred payment: Your order will be shipped within 3 business days.

This does not apply if you have specified a delivery date or if there is a shortage or defective product.
Product delivery method It will be shipped by Japan Post or Sagawa Express. (I cannot accept the designation of the carrier)
About returned goods and defective products We accept returns and refunds only when it is recognized that there is negligence on our side, such as damage to the product or mis-shipment.
If the product is defective, please prepare an image (the entire product and an enlarged image of the defect) that can prove the defect and contact us at the email address below.

E-mail address: i-isobe@isobe.ne.jp

Please note that we cannot accept returns due to customer's convenience.
*In the case of products that cannot be replaced, such as limited items, we will respond in the form of a refund.