Display based on Specified Commercial Transaction Law
| Sales company name | Isobe Liquor Store Ltd. |
|---|---|
| Operation Manager | Yamato Isobe |
| location | 2-4-3 Takahata, Kofu City, Yamanashi Prefecture, 400-0042 |
| telephone number | 055-228-2323 |
| Fax number | 055-228-2324 |
| email address | i-isobe@isobe.ne.jp |
| Qualifications and Licenses | Liquor sales license (No. 203) |
| Sales URL | https://isobe-sake.com/ |
| Payment Method | Credit card Paypal Amazon Pay Pay Later QR code payment (PayPay) Cash on delivery (Fee: 330 yen) |
| Required amount other than the product price |
・Consumption tax (10% of the product price) If you select refrigerated shipping, an additional 550 yen will be added to the above amount. |
| Application expiration date | If payment is not received within 14 days, your order may be cancelled. |
| Product delivery time | Advance payment: Items will be shipped within 3 business days after payment is confirmed. Postpaid: Your order will be shipped within 3 business days. This does not apply if you specify a delivery date or if the product is out of stock or defective. |
| Product delivery method | The item will be shipped by Japan Post or Yamato Transport. (We cannot accept requests to specify a shipping company.) |
| Returns and defective products | We will only accept returns and refunds if we are found to be at fault, such as if the product was damaged or shipped incorrectly. If the product is defective, please prepare images that prove the defect (an enlarged image of the entire product and the defect) and contact us at the email address listed below. Email address: i-isobe@isobe.ne.jp Please note that we cannot accept returns for reasons of customer convenience. *In the case of limited edition items or other products that cannot be replaced, we will provide a refund. |